Refund Policy for Fix Guru's Plumbing and Electrical Services

At Fix Guru, we strive to provide exceptional plumbing and electrical services to our customers. We understand that sometimes circumstances may arise where a refund is necessary. This policy outlines our procedures for requesting and processing refunds for plumbing and electrical services.

Eligibility for Refunds:

Refunds may be considered under the following circumstances:

Unsatisfactory service: If you are dissatisfied with the quality of the plumbing or electrical service provided by our technicians.

Service not rendered: If, for any reason, our technicians are unable to complete the requested plumbing or electrical service.

Overpayment: If you have been charged incorrectly or for services not performed.

How to Request a Refund:

To request a refund, please contact our customer service team within 7 days of the completion of the service. You can reach us by phone +91-80-8080-8697 or by email at Info@fixguru.in Please provide your name, contact information, service date, and details of the issue prompting the refund request.

Refund Processing:

Once your refund request is received, our customer service team will review the details provided.

• Refunds will be processed within 7-10 business days of approval.
• Refunds will be issued to the original payment method used for the service.

If the refund cannot be processed to the original payment method, alternative arrangements will be made.

Refund Exceptions:

Refunds will not be issued for the following reasons:

Changes in service requirements: If additional services are requested or required beyond the initial scope of work.

Damage caused by the customer: If damage occurs to property or fixtures due to customer negligence or misuse.

Emergency services: Refunds may not be available for emergency plumbing or electrical services provided outside of regular business hours.

Customer Satisfaction:

Our priority is customer satisfaction, and we will strive to resolve any issues or concerns promptly. If you are unsatisfied with our services, please contact us to discuss your concerns, and we will work to find a satisfactory solution.